Showing posts with label CONSUMER DECEPTION. Show all posts
Showing posts with label CONSUMER DECEPTION. Show all posts

Saturday, April 12, 2014

FLASHLIGHT APP CREATOR SETTLES CHARGES WITH FTC

FROM:  U.S. FEDERAL TRADE COMMISSION 
FTC Approves Final Order Settling Charges Against Flashlight App Creator

Following a public comment period, the Federal Trade Commission has approved a final order settling charges against Goldenshores, Inc., and its owner, Erik Geidl.

According to the FTC’s complaint, the company created a popular flashlight app for Android devices that the FTC charged deceived consumers with a privacy policy that did not reflect the app’s use of personal data and presented consumers with a false choice on whether to share their information.

The settlement, first announced in December 2013, prohibits Goldenshores and Geidl from misrepresenting how consumers’ information is collected and shared and how much control consumers have over the way their information is used.

The settlement also requires the defendants to provide a just-in-time disclosure that fully informs consumers when, how, and why their geolocation information is being collected, used and shared, and requires defendants to obtain consumers’ affirmative express consent before doing so.

The defendants also will be required to delete any personal information collected from consumers through the Brightest Flashlight app.

The Commission vote approving the final order and letters to members of the public who commented on it was 4-0.  (FTC File No. 132-3087

Monday, December 9, 2013

APP DEVELOPER CHARGED BY FTC WITH DECEIVING CONSUMERS REGARDING SHARING OF INFO

FROM:  FEDERAL TRADE COMMISSION 
Android Flashlight App Developer Settles FTC Charges It Deceived Consumers

'Brightest Flashlight' App Shared Users' Location, Device ID Without Consumers' Knowledge.

The creator of one of the most popular apps for Android mobile devices has agreed to settle Federal Trade Commission charges that the free app, which allows a device to be used as a flashlight, deceived consumers about how their geolocation information would be shared with advertising networks and other third parties.

Goldenshores Technologies, LLC, managed by Erik M. Geidl, is the company behind the “Brightest Flashlight Free” app, which has been downloaded tens of millions of times by users of the Android operating system. The FTC’s complaint alleges that the company’s privacy policy deceptively failed to disclose that the app transmitted users’ precise location and unique device identifier to third parties, including advertising networks. In addition, the complaint alleges that the company deceived consumers by presenting them with an option to not share their information, even though it was shared automatically rendering the option meaningless.

“When consumers are given a real, informed choice, they can decide for themselves whether the benefit of a service is worth the information they must share to use it,” said Jessica Rich, Director of the FTC’s Bureau of Consumer Protection. “But this flashlight app left them in the dark about how their information was going to be used.”

In its complaint, the FTC alleges that Goldenshores’ privacy policy told consumers that any information collected by the Brightest Flashlight app would be used by the company, and listed some categories of information that it might collect. The policy, however, did not mention that the information would also be sent to third parties, such as advertising networks.

Consumers also were presented with a false choice when they downloaded the app, according to the complaint. Upon first opening the app, they were shown the company’s End User License Agreement, which included information on data collection. At the bottom of the license agreement, consumers could click to “Accept” or “Refuse” the terms of the agreement. Even before a consumer had a chance to accept those terms, though, the application was already collecting and sending information to third parties – including location and the unique device identifier.

The settlement with the FTC prohibits the defendants from misrepresenting how consumers’ information is collected and shared and how much control consumers have over the way their information is used. The settlement also requires the defendants to provide a just-in-time disclosure that fully informs consumers when, how, and why their geolocation information is being collected, used and shared, and requires defendants to obtain consumers’ affirmative express consent before doing so.

The defendants also will be required to delete any personal information collected from consumers through the Brightest Flashlight app.

The Commission vote to accept the consent agreement package containing the proposed consent order for public comment was 4-0.

The FTC will publish a description of the consent agreement package in the Federal Register shortly. The agreement will be subject to public comment for 30 days, beginning today and continuing through Jan. 6, 2014, after which the Commission will decide whether to make the proposed consent order final. Interested parties can submit written comments electronically or in paper form by following the instructions in the “Invitation To Comment” part of the “Supplementary Information” section. Comments can be submitted electronically via the Commission’s comment submission page. Comments in paper form should be mailed or delivered to: Federal Trade Commission, Office of the Secretary, Room H-113 (Annex D), 600 Pennsylvania Avenue, N.W., Washington, DC 20580. The FTC is requesting that any comment filed in paper form near the end of the public comment period be sent by courier or overnight service, if possible, because U.S. postal mail in the Washington area and at the Commission is subject to delay due to heightened security precautions.

NOTE: The Commission issues an administrative complaint when it has “reason to believe” that the law has been or is being violated, and it appears to the Commission that a proceeding is in the public interest. When the Commission issues a consent order on a final basis, it carries the force of law with respect to future actions. Each violation of such an order may result in a civil penalty of up to $16,000.

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